Privacy Policy

Southern Landscape Pros LLC doing business as Cedar City Turf

Effective September 9 2026

This Privacy Policy explains how Southern Landscape Pros LLC doing business as Cedar City Turf ("Cedar City Turf," "we," "us," or "our") collects, uses, discloses, and protects personal information. It applies when you visit this website, request an estimate, contact us by phone or text, interact with our advertising on Facebook or Instagram, or otherwise communicate with us.

Information We Collect

Information you provide to us

Contact information, including your name, telephone number, email address, and preferred way to contact you.

Project information, including the service address, property details, requested services, measurements, timing, budget information you choose to provide, and other information needed to prepare an estimate.

Communications and content you send to us, including form submissions, emails, text messages, voicemails, photographs, videos, and feedback.

Information you submit through a Meta lead form or another advertising platform when you ask us to contact you.

Information collected through calls and texts

We use Google Voice for business calls and text messages. When you call or text us, we and Google may process information such as your telephone number, call date and time, call duration, voicemail, voicemail transcription, text-message content, and related account or service records. We do not record live telephone calls unless we notify you and obtain any consent required by law.

Information collected automatically

Our website is hosted on Wix. Wix and tools enabled on the site may automatically collect information such as your Internet Protocol address, browser and device type, operating system, referring and exit pages, pages viewed, approximate location derived from your IP address, dates and times of visits, and interactions with the site. This information may be collected through cookies, pixels, log files, and similar technologies.

Information connected with Meta advertising

We advertise through Meta platforms, including Facebook and Instagram. Meta may provide us with information about your interaction with an advertisement, information you submit through a Meta lead form, and campaign measurement or attribution data. If Meta Pixel or another Meta Business Tool is enabled on our website, Meta may receive browser, device, cookie, page-view, and event information when you visit or interact with the site.

How We Use Personal Information

Respond to inquiries and prepare, discuss, or revise estimates.

Schedule, coordinate, and provide artificial turf installation and related services.

Communicate about appointments, site visits, estimates, project status, payments, warranties, and customer-service matters.

Maintain business, project, accounting, insurance, and legal records.

Operate, analyze, secure, and improve our website and business processes.

Prevent fraud, misuse, security incidents, and other unlawful activity.

Comply with legal obligations and enforce our agreements.

Advertise our services and measure the effectiveness of advertising, including campaigns on Facebook and Instagram.

Where permitted, we may use contact information such as an email address or telephone number to create, exclude, or measure advertising audiences on Meta platforms. Information used for matching may be converted into hashed form before it is transmitted to Meta. Meta processes that information under its own terms and privacy practices. You may ask us not to use your contact information for this purpose by sending a request through the Contact page on this website.

Calls and Transactional Text Messages

If you give us your telephone number, call or text us, request an estimate, or otherwise ask us to contact you, we may call or send individual text messages to respond to your request and manage your project. These messages may concern an inquiry, estimate, appointment, arrival time, scheduling change, project question, service update, payment, warranty, or customer-service issue.

We do not use text messages for recurring promotional or marketing campaigns. Message frequency varies, and your carrier's message and data rates may apply. Consent to receive text messages is not a condition of purchasing services. You may ask us to stop texting at any time by telling us or replying STOP. We may still contact you through another method when needed to respond to an active request, administer a project, or meet a legal obligation.

Cookies and Similar Technologies

Wix uses essential cookies to provide security, stability, fraud prevention, and core website functions. Depending on the Wix features and integrations enabled on our site, additional analytics or advertising cookies may also be used. Meta advertising tools may use cookies or similar technologies to measure visits, attribute inquiries to advertisements, build audiences, and deliver more relevant advertising.

Where a cookie preference tool is available on our site, you can use it to accept or decline non-essential cookies. You can also control cookies through your browser settings. Blocking cookies may affect how some website features work.

How We Disclose Personal Information

We may disclose personal information to the following recipients when reasonably necessary:

Wix, which hosts and supports our website and website forms.

Google, which provides Google Voice and other business technology we may use.

Meta, which provides Facebook, Instagram, lead forms, audience tools, and advertising measurement services.

Contractors, subcontractors, suppliers, and service providers that help us evaluate, schedule, perform, or support a requested project.

Professional advisers, including legal, accounting, insurance, information-technology, and security providers.

Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services.

A buyer, successor, or other party involved in a merger, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate safeguards.

We do not sell or rent personal information for money. Some privacy laws define certain disclosures for interest-based advertising as a "sale," "sharing," or "targeted advertising" even when no money is exchanged. Our use of Meta advertising tools may fall within those definitions where applicable.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, prepare estimates, perform and document projects, maintain customer and financial records, manage warranties or disputes, measure advertising, comply with legal obligations, and protect our rights. Retention periods vary based on the type of information and why it was collected. Wix, Google, and Meta may retain information under their own policies.

Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. No website, transmission method, or storage system can be guaranteed to be completely secure.

Your Choices and Privacy Requests

Depending on where you live and subject to applicable law, you may have the right to request that we:

Confirm whether we process your personal information and provide access to it.

Correct inaccurate personal information.

Delete personal information, subject to legal exceptions.

Provide a portable copy of certain personal information.

Stop using personal information for targeted advertising or certain audience-matching activities.

To make a privacy request, use the Contact page on this website and include "Privacy Request" in your message. We may need to verify your identity before completing a request. We will not discriminate against you for making a request allowed by law. You may also use available settings on Facebook, Instagram, your browser, or our cookie preference tool to manage certain advertising and cookie choices.

Privacy of Children

Our website and services are intended for adults seeking property-improvement services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it as appropriate.

Third Party Services

Third parties process information under their own policies. You can review the Wix Privacy Policy, the Google Privacy Policy, information about Google Voice privacy, and the Meta Privacy Policy for more information about their practices.

Changes to This Privacy Policy

We may update this Privacy Policy as our practices, services, or legal obligations change. The revised policy will be posted on this website with a new effective date.

Cedar City Turf is operated by Southern Landscape Pros LLC and is based in Wilson County, Tennessee. For questions about this Privacy Policy or our handling of personal information, use the Contact page on this website.